dental team

When considering the purchase of a dental practice, it is crucial to evaluate not only the physical assets and financial aspects but also the competence and cohesion of the dental team. A well-functioning team can contribute significantly to the success of a practice, ensuring high-quality patient care, efficient operations, and a positive work environment. When buying a practice, it is essential to assess the dental team and staff dynamics.

The Significance of Staff and Team Dynamics

Quality Patient Care

The dental team’s competence and cohesion directly impact the quality of patient care. A skilled and synchronized team can enhance treatment outcomes, improve patient satisfaction, and promote positive word-of-mouth referrals. Quality patient care in a dental office ensures that patients receive the highest standard of treatment and attention. This leads to the following:

  • Improved patient satisfaction
  • Enhanced trust and patient-provider relationship
  • Better oral health outcomes
  • Efficient practice management
  • Compliance with regulations and standards
  • Continuous improvement and professional development
  • Positive impact on staff morale
  • Financial success

Operational Efficiency

A cohesive team understands each other’s roles and responsibilities, leading to streamlined workflows and improved efficiency in practice operations. Effective communication and collaboration among team members minimize errors, reduce stress, and enhance productivity.

Workplace Culture and Morale

A supportive and harmonious team environment fosters a positive workplace culture. This, in turn, improves staff morale and job satisfaction and reduces turnover rates. A cohesive team is likelier to stay motivated, exhibit loyalty, and contribute to practice growth.

Evaluating Staff Competence

Professional Qualifications

Assess the qualifications and credentials of the dental team members, including dentists, hygienists, dental assistants, and administrative staff. This includes verifying the following:

  • Licenses
  • Certifications
  • Educational backgrounds 

Continuing Education

Evaluate the team’s commitment to ongoing professional development. Look for evidence of participation in continuing education courses, seminars, and conferences to stay updated with the latest advancements in dental practices.

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Clinical Skills

Observe the team’s clinical skills during practice visits or trial periods. Assess their proficiency in handling dental procedures, patient interactions, infection control protocols, and attention to detail.

Assessing Team Cohesion


Evaluate the communication channels and protocols within the dental team. Strong communication ensures smooth coordination, effective handoffs, and the ability to address patient concerns promptly.


Observe how team members work together and support each other during patient treatments. Assess their ability to collaborate on complex cases and share responsibilities to ensure seamless patient care.

Leadership and Management

Evaluate the leadership and management skills of the practice owner or manager. Strong leadership fosters a cohesive team by setting clear expectations, providing guidance, and promoting a positive work culture.

Thinking of selling your dental practice? Finding the Right Buyer is crucial; learn more here.

Evaluating the competence and cohesion of the dental team is a critical aspect of buying a dental practice. A well-functioning team contributes to delivering quality patient care, operational efficiency, and a positive work environment. By conducting thorough assessments of staff competence and team dynamics, practice owners can make informed decisions leading to a successful and thriving dental practice.

About the Author Ben Shaver

For over a decade, I've guided growing dental practices and groups on how to use leadership and communication to build referable teams and memorable brands.

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